The Role of Confirmation Calls in Reducing No-Shows for NEMT
Non-Emergency Medical Transportation (NEMT) is a vital service for many individuals who need to attend medical appointments but lack access to reliable transportation. However, one of the biggest challenges facing NEMT providers is the high rate of no-shows. These missed appointments not only disrupt schedules and waste resources but also negatively impact patient health outcomes. […]
What is the Importance of Confirmation Calls in NEMT Business?
Have you ever been stranded waiting for a ride that you had pre-arranged? We’ve all had that sinking feeling of being in a town or city where we are unknown and wondering if our ride will appear as planned. That’s why confirming calls is so crucial to a NEMT business. This blog is about why […]