Non-emergency medical transportation billing service is not as similar to booking a cab, trip, or ride through a mobile app. However, as the needs of patients vary, so do the services and bills. 

For instance, a senior person who can move freely doesn’t require the same mode of transportation as a disabled person. This person will obviously need some assistance to reach his or her appointment destination. 

However improper billing by NEMT providers will end up with brokers denying claims. Even providers who deeply understand non-emergency medical transportation billing services may need guidance in Medicaid billing. 

Through proper NEMT billing, each and every piece of information, such as patient name, services rendered, or payment plan, will be recorded with the utmost efficiency.

Common Payment Options in NEMT Billing

Below are the typical payment options for private pay clients:

Credit & Debit Cards: 

You may have heard about money transfer apps like Visa, Mastercard, Google Pay, and others. These are the most widely used payment options, such as credit cards. For instance, in the US, American Express is mostly used to bill NEMT services. 

Similarly, debit cards are a common payment method for NEMT billing service—moreover, debit offers open access to a person’s account. 

Online Payment:

In spite of being more popular, electronic payment systems allow people to pay for NEMT billing more feasibly. Online payment systems like Google Pay, Paypal, Apple Pay, and others have made it easier for people to share their information with full financial data security. 

Correspondence Checks:

Compared to other payment options, personal checks are less common but still used as a payment option for NEMT services. 

Cash:

Despite being traditional, this method is still a widely accepted method for payment. But day by day due to security reasons this method is considered as less reliable than others. 

How to Avoid Mistakes in Billing NEMT Services

Some of the most common mistakes providers make when billing non-emergency medical transportation services.

Use Correct ICD Codes

Institutions internationally require ICD codes or the International Classification of Diseases. On applying these codes you will get zero error in keeping records. This helps departments when filing medical documents without losing accuracy. 

Check Eligibility

Denials can take place in many situations. This may be due to many factors, like a person’s ineligibility for NEMT service. Therefore a successful NEMT service administration must be aware of insurance policies.

Prevent Clerical Mistakes 

Perhaps, a minor clerical mistake can become a root cause of claim rejection. This may lead your NEMT business to suffer loss. The more they happen, the more you will lose money. So it’s essential to keep your eye open when dealing with NEMT claims. 

Partner with NEMT Billing Experts

Some providers who don’t have enough workers to manage billing concerns must go for outsourcing. A skillful billing professional will handle all the calculations and claims accurately for NEMT services. Why? Because they have decades of experience in handling these situations efficiently. 

So, they are experts in their field and more accurate in their services. 

Major Problems in Non-Emergency Medical Transportation Billing

The non-emergency medical transportation billing service can be complex. Therefore NEMT providers must know about the procedure of NEMT billing to submit reimbursement claims. Below are some of the major challenges encountered in NEMT billing:

Difficult Reimbursements

Different types of regulation standards increase complexities in NEMT billing services. This makes it difficult for NEMT providers to get real-time and error-free reimbursements. 

Furthermore, reimbursement rates are lower than for other types of transportation. This makes it difficult for NEMT providers to generate revenues along with delivering reliable services. 

Administrative Challenges 

NEMT billing needs proper documentation from start to finish. This includes important medical forms, trip details, and payments. Filing this type of documentation with accurate information can be both time taking as well as resource demanding.

Thus without outsourcing this task to an expert nemt billing team, it can end up creating an administrative burden. 

No EHR Implementation

NEMT billing system needs tools like an electronic health record system (EHR), and some information regarding patients, trips, and vehicles.

Barriers to Standardization

The process of billing is something that changes from state to state. Therefore it becomes challenging for NEMT providers to understand and follow the compliance standards in their region. 

Final Word

Non-emergency medical transportation billing services are the building blocks of any NEMT company. NEMT providers cannot deliver quality service without timely payments. In order to ensure this, they need accurate billing and invoicing. 

Errors are the root cause of claim rejection. With exceptional NEMT billing services, you can positively reduce such miscalculations in billing. 

Visit our NEMT Billing Service website and our team will handle your NEMT Billing from every step.